Refund And Cancellation
CANCELLATION AND REFUND
If for some reason the student wishes to withdraw his/her registration, he/she must inform us in writing before we communicate and confirm the commencement of classes through email (the date of receipt of the student’s communication by AFM will be considered as the date of request for cancellation). He/she can send an e-mail addressed to the reception or the Course Coordinator at reception@af-madras.org. The student’s registration fees will be refunded after deduction of Rs. 500/- as administrative fees.
After confirmation of a batch, i.e., after we send an email regarding its commencement, there is no possibility of a refund, transfer or adjustment of fee, irrespective of whether the student has attended any of the classes or not.
If there are no sufficient enrolments for a particular course or time slot, that course will be cancelled and the students will be offered the option of:
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choosing an alternative class time (once the student chooses one of these options, refund is not applicable)
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choosing an alternative class at the same time but starting on another date (once the student chooses one of these options, refund is not applicable)
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being fully refunded
DELF-DALF and TEF Canada exams
Once a candidate registers for the DELF/DALF/TEF Canada exam, he/she cannot avail a refund under any circumstances.
If a candidate wishes to defer the exam to another session, he/she is liable to inform through email to the Course Director (coursedirector@af-madras.org) or the Course Coordinator (coursecounsellor@af-madras.org), 3 working days before the day of the exam. The student is liable to pay the difference in the exam fee, if applicable.
TRANSFER TO ANOTHER COURSE (After confirmation of the batch)
Only requests made under following exceptional circumstances with supporting documents will be considered and are subject to management’s approval:
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Reasons
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Documents required as proof (scan or photocopy of original can be considered)
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Prolonged period of ill health or onset of serious illness (prolonged hospitalisation or incapacitation) of an immediate family member (spouse, parents, siblings, children) certified by a doctor
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Doctors/Medical certificate
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The students can choose the new batch from available time slots (subject to availability of seats)
A fee of Rs. 2500/- will be levied to cover administrative costs (for any requests made after confirmation of the batch, even if the student has not attended any classes)
If the student wishes to transfer to a course with a higher tariff, he/she must pay the difference and an additional fee of Rs. 2500/- to cover administrative costs.
Management’s decision regarding your request for transfer or deferral is final.
ATTENDANCE ATTESTATIONS
At the end of the course, an attestation is issued only to those students who have attended at least 80% of the total duration of the course. This attestation certifies the regular participation of the student in the class session; it DOES NOT certify the language level of the student and cannot be used for this purpose.
This attestation may be awarded to the student within four months of his/her last class of the course. Beyond this period, the AFM can no longer issue attendance attestations.
This attestation is only valid for 4 months from the month of completion for admission to subsequent levels.